Privacy Policy

Contractor Velocity Group ("CVG," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at contractorvelocitygroup.com, interact with our advertisements, or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide

• Name, email address, and phone number
• Business name, trade, and annual revenue range
• Any other information you voluntarily provide through forms, calls, or messages

Information Collected Automatically

• IP address, browser type, device type, and operating system
• Pages visited, time spent on pages, and referring URLs
• Cookies, pixel tags, and similar tracking technologies (see Section 5)

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule strategy calls
• Provide, operate, and improve our services
• Send you marketing communications related to our services (you can opt out at any time)
• Personalize your experience on our website
• Analyze website usage and advertising performance
• Comply with legal obligations

3. SMS / Text Messaging

If you provide your mobile phone number and opt in, Contractor Velocity Group may send you recurring text messages (SMS/MMS) related to your inquiry, appointment scheduling, account and service updates, and marketing. Consent to receive text messages is not a condition of purchasing any goods or services.

• Message frequency varies based on your interaction with us.
• Message and data rates may apply based on your mobile carrier plan.
• To opt out at any time, reply STOP to any message. For help, reply HELP or email admin@contractorvelocitygroup.com.
• Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent are not shared with any third parties, and are excluded from all other categories of information sharing described in this Privacy Policy.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers who help us operate our business (CRM platforms, email tools, analytics services)
• Advertising platforms (such as Meta/Facebook and Google) to measure ad performance and deliver relevant ads
• Legal authorities when required by law or to protect our rights

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. This includes:

• Meta (Facebook) Pixel — tracks conversions from Facebook ads, builds custom audiences, and enables remarketing to website visitors
• Google Analytics (GA4) — collects anonymized data about how visitors use our site
• Microsoft Clarity — records anonymized session replays and heatmaps to improve user experience

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our website. To opt out of Facebook's interest-based ads, visit your Facebook Ad Settings. To opt out of Google Analytics tracking, install the Google Analytics Opt-out Browser Add-on.

6. Third-Party Advertising

We use Meta (Facebook/Instagram) advertising services to reach potential customers. When you interact with our ads or visit our website, Meta may collect information using the Meta Pixel installed on our site. This data is used to measure ad effectiveness, deliver ads to relevant audiences, and build custom audiences for future advertising. Meta's use of this data is governed by Meta's Privacy Policy.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. If you request deletion of your data, we will honor that request within 30 days, subject to any legal obligations.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information
• Opt out of marketing communications
• Opt out of the sale or sharing of personal information (California residents — see Section 10)

To exercise any of these rights, contact us at admin@contractorvelocitygroup.com.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). You have the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale or sharing of your personal information. We do not sell personal information. To submit a request, email us at admin@contractorvelocitygroup.com.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us: